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Terms of Service

Last updated: February 14, 2026

1. Agreement to Terms

By accessing or using The Giftist ("Service"), operated by Giftist Inc. ("Company," "we," "us," or "our"), a company incorporated in the State of California, United States, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all visitors, users, and others who access the Service ("Users"). By using the Service, you represent that you are at least 13 years of age. If you are under 18, you represent that your legal guardian has reviewed and agreed to these Terms.

2. Description of Service

The Giftist is a gift concierge platform that allows users to:

  • Create and manage wishlists of products, experiences, and other items
  • Organize gift-giving events (birthdays, weddings, holidays, etc.)
  • Receive AI-powered gift recommendations personalized to their preferences
  • Share wishlists with friends and family via web links and WhatsApp
  • Allow others to contribute toward funding gift items
  • Interact with an AI gift concierge via web chat and WhatsApp

3. User Accounts

To use certain features, you must create an account using your phone number (WhatsApp) and/or Google account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.

4. User Content

You retain ownership of content you submit to the Service (wishlist items, preferences, messages). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely for the purpose of providing and improving the Service.

You agree not to submit content that:

  • Violates any applicable law or regulation
  • Infringes on intellectual property rights of others
  • Contains malicious code, spam, or deceptive material
  • Is harassing, abusive, or otherwise objectionable

5. AI-Powered Features

The Service uses artificial intelligence (powered by third-party AI models) to provide gift recommendations, personalized suggestions, and conversational assistance. You acknowledge that:

  • AI-generated recommendations are suggestions only and may not always be accurate or appropriate
  • We do not guarantee the availability, pricing, or quality of any recommended products or services
  • Your interactions with the AI concierge may be stored to improve the Service and your experience
  • AI outputs do not constitute professional advice of any kind

6. Payments and Contributions

The Service may facilitate gift funding contributions through third-party payment processors (Stripe). By making or receiving contributions:

  • You agree to the payment processor's terms of service
  • We are not responsible for payment processing errors, disputes, or chargebacks
  • Contribution amounts are at the sole discretion of the contributor
  • We may charge service fees on transactions, which will be disclosed before payment

7. Subscriptions

The Service may offer premium subscription tiers ("Gold"). Subscription terms:

  • Subscription fees are billed on a recurring basis as disclosed at purchase
  • You may cancel your subscription at any time; access continues until the end of the billing period
  • We reserve the right to change subscription pricing with 30 days' notice
  • Refunds are handled in accordance with applicable law

8. Third-Party Links and Services

The Service may contain links to third-party websites and retailers. We are not responsible for the content, products, privacy practices, or availability of third-party sites. Product information (prices, images, descriptions) is sourced from third parties and may not be current or accurate.

9. WhatsApp Integration

The Service integrates with WhatsApp via the WhatsApp Business API. By using WhatsApp features:

  • You consent to receiving messages from our WhatsApp Business number
  • You may opt out of WhatsApp communications at any time by messaging "STOP"
  • Your use of WhatsApp is also governed by WhatsApp's own terms of service
  • Message and data rates from your carrier may apply

10. Intellectual Property

The Service and its original content (excluding user content), features, and functionality are owned by Giftist Inc. and are protected by copyright, trademark, and other intellectual property laws. Our trademarks may not be used without prior written consent.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIFTIST INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Giftist Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in California. You waive the right to participate in class action lawsuits or class-wide arbitration.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification at least 30 days before the changes take effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

16. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service. Upon termination, your right to use the Service will cease immediately. You may request deletion of your data in accordance with our Privacy Policy.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

18. Contact

If you have questions about these Terms, contact us at:

Giftist Inc.
California, United States
Email: legal@giftist.ai